Wetpaint/Altimeter Group has recently published a report on the top 100 global brands and their use of varius types of social media to engage with their customers. In their report, which is possible to
download for free, it is said in the preface:
"A surprising conclusion: While much has been written questioning the value of social media, this landmark study has found that the most valuable brands in the world are experiencing a direct correlation between top financial performance and deep social media engagement. The relationship is apparent and significant: socially engaged companies are in fact more financially successful."
The list of top ranked brands (high engagement + many channels) in the study is:
1. Starbucks
2. Dell
3. eBay
4. Google
5. Microsoft
6. Thomson Reuters
7. Nike
8. Amazon
9. SAP AG
10. Intel and Yahoo!
Read more on:
http://www.engagementdb.com/ReportLabels: Report